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Frequently Asked Questions
About Walk MS
General
About My Walk Center
ABOUT WALK MS
Check back for local questions and answers about Walk MS.
- How does walker check-in work on the morning of Walk MS?
When you arrive at Walk MS to check in, you simply turn in your pledge envelope to a volunteer at the registration table. (Please fill out the front of the envelope before you get in line)
If you turn in $100 or more that morning you will receive your official Walk MS T-shirt to wear that day. (If we run out that morning . . .fear not, we will send your T-shirt to you after Walk MS.) Turn in $175 that morning and you will also receive your Walk MS sweatshirt!
- Do I need to bring the Registration Envelope you sent me if I do not have money to turn in on the day of Walk MS?
YES! YES! YES! Even if you turn in an empty envelope, this will record your attendance at Walk MS. Just sign the waiver and fill in the pledge information. Turn it in at the registration tables.
- Is there a minimum pledge amount?
All participants are asked to raise a minimum of $25, but on average, walkers raise $160.00. There is no limit to what you can accomplish. Top Fundraisers win awesome prizes.
- Do I need to turn in my pledge form?
Keep a copy of your pledge form. This is your record of who your sponsors are and who still owes you money after Walk MS.
- When do I turn in the balance of my pledges?
After Walk MS, we will send you an invoice and a return envelope for the remainder of your pledges, which are due by 30 days after the walk to qualify for prizes.
- When is the pledge deadline?
You have until 30 days after the walk to turn in the balance of your pledges and be eligible for prizes.
- How do I indicate my prize choice?
The invoice will have a place for you to indicate your prize choice (only one). Return the invoice along with the balance of your pledges in the envelope provided. We will send your T-shirt and/or prize to you 6 to 8 weeks after the pledge deadline. The invoice/prize form must be returned for us to know you want a prize!
- If I raise more than $100 do I still get the T-shirt?
Yes! If you raise enough money to put you at another prize level, above $100, you will get the T-shirt in addition to the prize of your choice at that level.
- Can I ride my bike or skate at Walk MS?
Bikes and skates pose various hazards, especially when you are among large groups of participants who will be moving at various speeds. Therefore, no bikes or skates will be permitted.
- What if I can't finish the Walk MS?
No problem! Each Walk MS site will have accessible support vehicles patrolling the routes. If necessary, a support vehicle can pick you up and take you to the Finish Line.
- Can I bring my pet?
Is your pet used to crowds? Are they well behaved? If this is true you are welcome to bring your pets but you must clean up after them.
- What if it rains?
Walk MS takes place rain or shine. Registration and walk times remain the same.
- What if I need more pledge forms or brochures?
Just call us at the office, and we will mail or deliver them.
GENERAL
- I forgot my Username and Password.
Remember that your username and password are case sensitive. Click here to find your password. You will receive an e-mail with your username and password. If you still have problems, please contact us at lynn.conerly@nmss.org - How do I change my Username and/or Password?
First, login to the site using your username and password. Once logged in you will see a link at the top of the page called "Update My Profile." Once in your profile, you will be able to change your contact information, e-mail address, username and password. All changes will be made to your account immediately. There is no need to sign in again.
- How do I unsubscribe from e-mail?
Towards the bottom of each e-mail message there is a link stating, "Click Here to Unsubscribe from this E-mail Message." Click this link and follow the instructions given to unsubscribe.
ABOUT MY WALK CENTER
- What is a Personal Page?
A personal page is an online promotional tool for your use when asking your friends and family to join your team or sponsor you by making a donation. Once you sign up for an event online, by default, you will have a personal page created for you. You have the option of personalizing this page by going to your Walk Center. You will be able to customize images, text and the style/color layout of the page.
- By default I have a personal page, do I have to change it?
Once you sign up for an event online, by default, you will have a personal page created for you. A compelling personal page attracts and engages supporters. While you can spread the word using customized e-mail solicitations, your personal campaign page can be your own creative expression of your commitment to the cause. Customize your page by selecting the layout and style that work best for you. Utilize the elements of text, photo and status indicators to their fullest advantage.
- How do I change my personal fundraising goal?
First, you will need to login to your Walk Center. On the bottom right side of the Walk Center home page is the location to modify your personal fundraising goal. Enter your new goal and submit the changes.
- How do I change my team name, team division or team goal?
Only the team captain has the ability to change the team name or team division. The team captain will need to login to his/her walk center and click the "My Team Progress" button on the top right. On the Team Progress page, team captains will have the ability to update the team name, division and goal.
- How can I see who has donated to me?
Login to the site using your Username and Password. Go to your Walk Center and click the "My Progress" tab; this will allow you to view your donor list and any amounts having been donated.
- How can I see who is on my team?
Login to the site using your Username and Password. Go to your Walk Center and click the "Team Progress" tab; this will allow you to view your team roster and the amounts raised by each team member.
- What is a team message?
Simply go to your Walk Center and click the "Update Message to Team" button. This will allow you to make all necessary changes to your team message.
- What is the difference between making my personal page private or public?
By default, a personal page is Public, meaning your name will appear in the participant search list, and anyone accessing the site will be able to support you. Setting your personal page to Private means your name will not appear in the participant search list, and only people you personally invite will be able to support you. |
